When you place an order with us, the packing & posting is handled by our fulfilment partner, a specialist warehousing and distribution firm. They continue to operate because they provide logistics for other, more important, services than ours, and we benefit because they are open. They have taken care to implement special measures to protect their staff, and they keep the situation under constant review.
It is important to us that everybody involved in the manufacture and distribution of Robert Owen products is treated with respect and is kept safe. We trust our fulfilment partner, and we appreciate how they look after their workers; it's one of the reasons we decided to partner with them. If they can continue to operate safely, then our store stays open. If they need to close to protect staff, then we close too and with no regret. People come before profit.
If anything changes we will update this message. In the meantime, if you have any questions, you can contact us. Stay safe and look after each other.